PROFORGED, LLC RETURN POLICY
We have a 60-day unconditional money-back return policy. If you would like to return a product, please contact us for an RMA (Return Merchandise Authorization) number. We will gladly refund your money for any product that is returned in salable, uninstalled condition. Our outgoing shipping charges are not refundable. We cannot accept returns on any product that has been installed or used on a vehicle.
PROFORGED, LLC LIMITED WARRANTY
PROFORGED warrants to the
original purchaser and only for the original vehicle on which parts are
installed that all street-legal PROFORGED products will be free from defects in
materials and workmanship for a period of 1,000,000 (one million) miles.
The conditions of this
Limited Warranty and the extent of responsibility of PROFORGED, LLC
("PROFORGED") under this Limited Warranty are as follows:
1. This Limited
Warranty is non-transferrable and applies only to the original purchaser and
only for the original vehicle on which parts are installed. This Limited Warranty applies only to
PROFORGED chassis parts installed on passenger vehicles, vans and light trucks
and does not cover products installed on vehicles or equipment used in any of
the following circumstances: towing, racing, security, government and public
service, fleet or commercial uses, off-road use (whether recreational or
competitive), agricultural use, aviation, industrial, marine or motorcycle
uses. Further, this Limited Warranty
does not apply to any PROFORGED product which has been subject to misuse,
neglect, abuse, accident, improper maintenance or misapplication, or which has
been connected, installed, modified, adjusted or repaired by someone other than
a qualified, licensed automotive mechanic or in a manner that does not conform
to the vehicle's factory service manual or other instructions provided by the
vehicle manufacturer.
2. This
Limited Warranty does not cover rips, tears and other damage to grease/dust
boots and such parts are specifically excluded from this Limited Warranty. The presence of any damage to grease/dust
boots automatically voids this Limited Warranty.
3. This
Limited Warranty does not cover blemishes or marring of appearance due to
weather, road hazards, lack of maintenance or extreme temperature changes or
general wear and tear.
4. The
only obligation of PROFORGED under this Limited Warranty, and purchaser's sole
remedy for breach of this Limited Warranty, are limited to repair of any
product that proves to be defective during the warranty period or, in the sole
discretion of PROFORGED, replacement of such products. In addition, PROFORGED may, in its sole
discretion, provide a refund for any defective products in lieu of any repair
or replacement. Any such refund shall
not include shipping charges.
5. The
determination of whether any products returned to PROFORGED satisfy the
conditions of this Limited Warranty shall be made by PROFORGED in its sole
discretion.
6. Prior
to returning any product to PROFORGED, the purchaser must obtain a Returned
Merchandise Authorization (RMA) number from PROFORGED customer service. Return product must be shipped in its
original carton or equivalent carton, fully insured, with shipping charges
prepaid. PROFORGED will not assume any
responsibility for any loss or damage incurred in shipping.
7. PROFORGED
has no responsibility for the cost of removal or reinstallation of the product
and such costs shall be the sole responsibility of the purchaser.
8. This
Limited Warranty covers the repair or replacement of PROFORGED products
only. Except to that limited extent,
PROFORGED will not under any circumstances be liable for any loss, cost,
damage, or expense of any kind arising from a breach of these warranties or
otherwise. Without limiting the
foregoing, PROFORGED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF A BREACH
OF THIS WARRANTY OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE, OPERATION,
SERVICING, OR REPAIR OF ANY PROFORGED PRODUCT.
IN NO EVENT WILL PROFORGED BE LIABLE FOR ANY AMOUNT GREATER THAN THE
PURCHASE PRICE OF A DEFECTIVE PRODUCT.
9. THIS
LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY FOR PROFORGED PRODUCTS, AND
IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. PROFORGED SPECIFICALLY
DISCLAIMS AND PURCHASER HEREBY WAIVES ANY AND ALL OTHER WARRANTIES ON THE
PROFORGED PRODUCTS, EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, ALL
IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR USE OR
PURPOSE. PURCHASER'S ACCEPTANCE OF THE
PROFORGED TERMS AND CONDITIONS OF SALE, OF WHICH THIS LIMITED WARRANTY IS A
PART, CONSTITUTE ACCEPTANCE OF THE TERMS HEREOF.
10. BECAUSE
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
NEGLIGENCE, CONSEQUENTIAL, INCIDENTAL, OR OTHER DAMAGES, OR OF ANY EXPRESS OR
IMPLIED WARRANTIES, IN SUCH JURISDICTIONS PROFORGED's LIABILITY IS LIMITED TO
THE GREATEST EXTENT PERMITTED BY LAW.
THIS LIMITED WARRANTY PROVIDED BY PROFORGED GIVES CUSTOMERS SPECIFIC LEGAL
RIGHTS, AND CUSTOMERS MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO
JURISDICTION. The disclaimers of liability included in this Limited Warranty
shall remain in effect and shall continue to be enforceable in the event that
any remedy herein shall fail of its essential purpose.
11. This
Limited Warranty shall be governed by the laws of the State of New Jersey.
12. Purchaser
and PROFORGED agree that any and all disputes between the parties in connection
with or arising out of the existence, validity, construction or performance of
this Limited Warranty shall be referred to binding arbitration in New Jersey in
accordance with the rules of the American Arbitration Association by one
arbitrator appointed in accordance with such rules. All costs of arbitration shall be split equally
between the parties. Either party may
enter any arbitration award in any court having jurisdiction or may make
application to any such court for a judicial acceptance of the award and order
of enforcement, as the case may be.
13. Should
you have any difficulties with the performance of this product during the
warranty period, please contact PROFORGED customer service at the address
listed below:
PROFORGED, LLC
263 Shoemaker Rd
Pottstown, PA 19464
(973) 404-0086
www.proforged.com